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What is the 'Kids Go Free' policy?

All tickets for Juniors (under 16 as of the first day of the championship) are free of charge. However, all juniors must have a valid course admission ticket in order to attend The Open. Tickets will not be available on the day and must be included with your ballot application.

Can I purchase tickets to The Open from another website?

The only official sources for tickets to The Open is via or our Authorised Ticketing Providers. Any tickets made available on websites such as Viagogo,, Stubhub, eBay and Gumtree are not done so with the permission of The R&A and are subject to unregulated pricing. We have also encountered issues in the past in which photoshopped tickets or cancelled tickets were sold via these platforms. We strongly recommend that customers do not purchase tickets from 3rd party re-sellers as tickets sold on these sites are likely to be refused entry to the Championship. If you have already purchased tickets from a secondary ticketing platform, please contact us at and we will do our best to assist you.

I wish to upgrade my general admission tickets to a Hospitality experience. How can I do this?

You can contact our Hospitality team via and our team will assist you in doing this, subject to availability.

My details have changed, how can I update my account details?

You can update your details by logging into your One Club account via The Open website and accessing the ‘My Details’ page. Alternatively, we can update the details for you if you contact, confirming the File Number of your tickets and the details you wish to change.

We are a charity, can we apply for tickets to use in an auction or raffle to raise money?

The R&A welcomes requests from individuals and charities who wish to raise funds for good causes, and as such donates a set number of tickets to The Open each year which can be used as auction or raffle items for this purpose.


Please click here for more information and to make a request for charity tickets to The 152nd Open which is being staged at Royal Troon in 2024.

What are the different ticket categories available for The Open?

The different ticket categories are Junior, Youth and Adult. The R&A is dedicated to ensuring the future of golf is thriving therefore we offer complimentary Junior tickets for those aged under 16 (as of the first day of the championship). However, all juniors must have a valid course admission ticket in order to attend The Open. Tickets will not be available on the day and must be included with your ballot application. Discounted Youth tickets are available for those aged 16 to 24, to be eligible for this ticket category the ticket holder must be aged 24 or below (as of the first day of the championship). Adult tickets are available for those aged over 24.

Can I buy tickets for The 152nd Open?

A ballot for tickets has been held for The 152nd Open at Royal Troon in 2024.

The Ticket Ballot application window was open to members of The One Club, The Open’s free-to-join membership programme, from Tuesday 27 June until Tuesday 25 July 2023.

All fans who took part in the ballot application process were notified of their result by e-mail across August and September 2023.

The only way to now guarantee your place at The 152nd Open is through Origins Premium Experiences.

How can I purchase tickets for The 152nd Open?
The R&A ran a Ticket Ballot for The 152nd Open at Royal Troon, which closed on 25 July 2023.

All ballot applicants will be notified of whether or not their application has been successful across August and September 2023.

If you would like to enquire about Hospitality Experiences, please contact

Tickets will not be available to purchase at the gates on the day and all complimentary under-16s tickets must be applied for as part of the ballot process.
When will I know if I have been allocated tickets in the Ticket Ballot?

All applicants will be notified via e-mail once the Ticket Ballot application process has been completed in August and September 2023.

We would encourage applicants to check their e-mails regularly, including their spam/junk mail folders.

Please ensure your e-mail address is kept up to date, following the closure of the ballot application process, please contact if you need to update this information.

How do I pay for tickets if I am successful?

Successful applicants will be sent an email with instructions on how to pay for your tickets. You will be directed to login to the My Account via and follow the link to ‘See Details & Pay’. You will need a valid debit or credit card to proceed. Tickets will only be confirmed once full payment has been received along with a confirmation email. No payment was taken at the point of application.

Is there a discount for paying with a Mastercard?

Yes, enter the code MASTERCARD152 at the checkout page and pay with a valid Mastercard to receive a £5 discount on the value of your order.

Please note that you must enter the voucher code during the purchase journey to receive the discount. It will not be applied automatically and cannot be applied retroactively.

When will I receive my tickets?

Tickets for The 152nd Open will be available for digital download to a smartphone, approximately 2-4 weeks prior to the Championship in 2024. In the meantime, please ensure you keep your confirmation e-mail as proof of purchase.

My payment was interrupted – what does ‘In Progress’ mean?

Your reservation will show as a ‘Sale’ ‘In Progress’ for 30 minutes after an attempted, or interrupted, payment. Once 30 minutes has passed, you will be able to re-attempt payment. Please be advised that you will receive a confirmation email within an hour of successful payment. If you are not sure if your payment has gone through, please contact our Customer Service team at for further information.

Is there an upper limit on the number of fans who can attend The Open?

Yes. There is a maximum number of fans who can attend The Open on each day. This number changes at each venue, due to a variety of factors such as space around the golf course, health & safety, transport / travel networks, availability of accommodation and other factors that would impact the overall spectator experience.

What are the ticket prices for The 152nd Open?

You can find full details or our ticket prices here.

Tickets for fans under the age of 16 continue to be free of charge, but will only be allocated via the Ticket Ballot.

We will not be able to add additional Junior ‘Kids Go Free’ tickets to applications or orders following the conclusion of the ballot process.

How can I reserve a grandstand seat at The 152nd Open?

As with previous Open Championships, there will be thousands of unreserved grandstand seats around the course that are free of charge, and allocated on a first-come, first-served basis.

It will not be possible for ticket holders to pay to reserve a grandstand seat at The 152nd Open.

However, some of The Open’s official hospitality experiences include a reserved grandstand seat – for information about these products, please e-mail

How will I know if my Ticket Ballot application has been submitted successfully?

All Ticket Ballot applicants will have received a confirmation email containing a summary of your Ticket Ballot application and outlining the next steps. This should be retained for your records. If you did not receive the confirmation email, you may not have entered the ballot, however please be sure to check any junk folders prior to contacting us on

My email address has changed since entering the Ticket Ballot. How can I update this?

Please make sure that you will have access to your email address throughout the ballot process. If you need personal details, such as your email address, to be amended after the closure of the Ticket Ballot, please contact The Open Ticket Office on

How can I attend The 152nd Open if I am unsuccessful in the Ticket Ballot?

The only ways for fans to be guaranteed entry to The 152nd Open is to:

1) purchase tickets via The Open Ticket Ballot
2) purchase Tickets Plus
3) purchase The Open’s Official Hospitality Experiences
4) purchase a ticket or hospitality inclusive package from The Open’s Official Authorised Ticketing and Hospitality Providers.

Should any tickets be available once the Ticket Ballot has been completed, they will be offered for sale via to members of The One Club.

The Open’s official Ticket Resale Platform, where fans can safely buy and sell any unwanted tickets from each other at face value prices, will also be launched in due course.

What happens if there are tickets still available after the Ticket Ballot?

Should any tickets be available once the Ticket Ballot has been completed, they will be offered for sale via to members of The One Club.

I have been successful in the Ticket Ballot, but no longer want all the tickets that I have been allocated. What can I do?

Successful applicants will not be able to pick and choose which tickets they would like to purchase. You will either have to purchase all tickets in your allocation or none of them. If you choose not to purchase any tickets, your application will be cancelled and you will not be offered further tickets.

I have been successful in the Ticket Ballot, but wish to add additional tickets to my order.

Tickets for The Open are in high demand and the Ticket Ballot has been performed to try and make the process as fair as possible for all spectators. This unfortunately means that we will not be able to make any changes to ticket allocations after the ballot application process has concluded. Under 16 ‘Kids Go Free’ tickets had to be included as part of the ballot application process and all spectators must hold a ticket to the event in order to attend.

I have been successful in the Ticket Ballot, but I no longer want to attend. What do I do?

If you have been successful in the Ticket Ballot, you will be given a timeframe in which to pay for your tickets. If you choose not to pay for your tickets before the deadline, your application will be cancelled, and the tickets will be offered to other fans. You do not need to notify us if you no longer wish to attend.

I've paid for my ticket(s) but can no longer attend. Can I re-sell my tickets?

Refunds are available within 48 hours of purchase only. The Open’s official Ticket Resale Platform will be launched in due course. The Resale Platform will be available for any sold-out days and will allow fans to sell their tickets, for face value, in an official, safe, secure and trusted environment. This ensures fans have an option to re-sell their tickets, if required, and will be able to do so safely and in the knowledge that their tickets are going to genuine fans of The Open. Selling your tickets via any other means (for example on websites such as Viagogo, eBay, Stubhub, Gumtree) will result in those tickets being cancelled and entry refused at the gates.

I would like to add a car park pass to my order, how do I arrange this?

Parking will be available on at a later date. Ticket holders will be emailed with a link to do this in early 2024.

I am a blue badge holder and require accessible parking, how do I organise this?

If you require accessible parking, please contact us at when you are notified that parking is available (early 2024). Within this e-mail, please confirm that you require accessible parking and attach a copy of your blue badge. We will then add a car park pass to your order. If your blue badge is due to expire prior to the event, we ask that you provide an updated copy before the event.

I was awarded complimentary Carer tickets as part of my allocation. Do I need to provide evidence of eligibility?

If you are successful in the Ticket Ballot and have included complimentary Carer tickets within your order, you will be asked to provide evidence of eligibility, following the conclusion of the ballot process. Please look out for this email later in the year.

How can I buy Origins Hospitality tickets for The 151st Open at Royal Liverpool in 2023?

You can buy Origins Hospitality for The 151st Open online at Alternatively, please contact The Open Hospitality Office via email at or phone +44 (0) 1334 46 00 90 and a member of the team would be glad to help.

I have purchased a ticket for The Open on another website. Is it legitimate?

We would always advise that you purchase tickets for The Open via as tickets sold on this site are 100% official. Unfortunately, we have experienced situations in the past where tickets purchased from other websites turn out to be fraudulent and therefore invalid, and spectators have had to purchase valid tickets on arrival to enter the course.

Alternatively, we have an Authorised Provider Programme. Companies within this programme offer hospitality packages, as well as a range of experiences. A list of these providers can be found here: If you are unsure about the legitimacy of your ticket please contact

Can I purchase additional packages?

Of course! Just contact our Hospitality Team at or phone +44 (0) 1334 46 00 90 and they will assist you. Packages are subject to availability, and we will endeavour to offer you the experience of your choice.

Can I purchase hospitality tickets on the day of the Championship?

No. Hospitality tickets will not be available to purchase on any given day of the Championship. To guarantee your tickets, and to take advantage of early season prices, we would encourage you to purchase your tickets in advance.

I have already purchased General Admission/Hospitality tickets. How do I upgrade to another hospitality facility?

You can upgrade your General Admission tickets or Hospitality tickets to another hospitality package subject to availability. Please contact your Account Manager or a member of our team by emailing or phoning +44 (0) 1334 46 00 90 and we will assist you with your booking.

Can a junior purchase a Hospitality ticket?

Children under 16 years of age cannot attend The Open unless accompanied by a responsible adult who holds a valid course admission ticket (Adult or Youth). Children do not gain free entry to Hospitality and must have their own Hospitality ticket paid in full. Babies 18 months and under will be permitted access to Hospitality but will still require a Junior ticket. Junior tickets are subject to availability and have to be secured when setting up the initial booking.

I can no longer attend. Can tickets be returned? If so, how?

Tickets may be returned/refunded within 48hrs of purchase. The right to cancel a booking must be exercised no later than 21 days prior to the first day on which competition golf is played. Any tickets purchased after this time cannot be returned or refunded. All cancellations must be requested in writing by emailing

I am in need of a carer whilst attending The Open. Can I bring my carer with me and do they require their own ticket?

Yes, you can bring your carer with you whilst attending The Open. However, all attendees including carers are required to purchase their own ticket for Hospitality.

I am a wheelchair user attending The Open. Can you please advise if your Hospitality packages are wheelchair accessible?

Our Hospitality areas are wheelchair friendly, however some areas are only accessible via stairs. Please contact a member of our team and we will be able to assist you in planning a comfortable visit.

Myself or my guest can't see our hospitality tickets in the app. What can I do?

Hospitality tickets are digital and available in The Open Tickets App 3-5 weeks in advance of The Open. Tickets are attached to the email used upon booking. Please ensure that you have created an account in the app with your booking email and once tickets are distributed you will be able to view them in the app.

I have booked Origins Hospitality for The Open. When and how will I receive my tickets?

Your official digital tickets will be available to download in The Open Tickets App 3-5 weeks ahead of the Championship.

I cannot download apps on my phone, how will I access my digital tickets?

Are any of your guests able to download apps on their phone? If so, they will be able to access your tickets by downloading The Open Tickets App and logging in with your details following your approval. If not, please contact The Open Hospitality Office on +44 (0) 1334 46 00 90.

Can I leave tickets for my guests?

All tickets are transferable via The Open Tickets App. Digital tickets will be distributed within 3-5 weeks ahead of the Championship. Once received, please allocate your guest tickets before attending The Open. If you have further questions about tickets for your guests, please contact one of our team members at and we will assist you to make sure that you and your guests have a great experience at The Open.

Do I need to make you aware of any dietary requirements?

We can cater for all allergies and dietary requirements. Please advise your Account Manager or another member of the team of any requirements prior to attending The Open.

How can I speak to someone about my tickets?

If you wish to speak with a member of our team, please email and provide your telephone number, along with your international dialling code, and we will contact you in due course.

I am looking for accommodation whilst attending The 151st Open. Can this be organised?

The Open Accommodation Bureau is the official service that manages accommodation supply and demand for The Open. A full list of their services can be found via Some of our Authorised Providers also offer packages that include accommodation. Please see a list of our Authorised Providers here:

Is food and beverage included in my hospitality package?

Yes, complimentary food and beverage will be available in your hospitality area.

Do I or can I make reservations for breakfast/lunch/afternoon tea in my hospitality package?

No, it is not necessary to make reservations.

Does my hospitality package include reserved grandstand seats? If not, can I purchase grandstand seats?

Please visit the hospitality page on The Open website at You will find a description of what is included in each package by clicking the ‘more info’ button. If grandstand seats are not included in your package and you wish to purchase them, please contact a member of the hospitality team at

Do you have hospitality parking?

We have assigned hospitality parking which may or may not be included in your hospitality pass depending on the experience purchased. Information about parking will be included in your Digital Information Pack, which will be available to view closer to the event. If you are unsure about your parking pass, please contact a member of the Hospitality Team at and they can offer you further information.

Can I park my vehicle overnight?

Unfortunately, vehicles cannot be parked overnight as the track is re-laid every night.

Is there a dress code?

We advise that you dress smart casual or in golf attire. Comfortable shoes are recommended – golf shoes with soft spikes and smart trainers are permitted in all of our facilities. Denim and shorts are permitted. It is advisable to remind your guests to bring sunglasses, sunscreen, and a hat in case of hot weather, and umbrellas or waterproofs in case of rain.

I want to arrange accommodation at The 151st Open at Royal Liverpool.
For information on accommodation at The 151st Open at Royal Liverpool, visit our accommodation page.
I am interested in camping at The 151st Open at Royal Liverpool.

Find out more about camping facilities available at The Open here or email

I have booked camping accommodation and have a question about my booking.
I am interested in permanent employment at The Open.

Permanent Employment for The Open is through The R&A. Please click here for all current vacancies.

I am interested in temporary employment at The Open.

Details on the roles available for The 151st Open at Royal Liverpool, and information about how to apply, will be published closer to the event.

I am interested in exhibiting/having a stall at The Open.

We don’t currently offer space to non-official partners.

I have a mobile food unit and I am interested in opportunities at The Open.
Please email our catering supplier here.

If your question has not been answered in the FAQs above, please complete the form below and we will respond as soon as possible.

Fans who use British Sign Language (BSL), can contact The Open Customer Service team by using SignVideo BSL Interpreter service.